Assignment
Observing the Facts Instead of the Person
Resources
scoring guide icon Discussion and Participation Scoring Guide.
For this discussion, you will report on your experience observing a work location. An example of this could be observing a job within your organization, or you can do this in a location in which you are a customer. You will need to select a position in which the work behavior is observable, and the job tasks are short in duration. Some examples of jobs that are successful in this type of observation include retail employees, restaurant employees, skilled craft workers, or flight attendants.
1). Describe the position you observed and the location in which you observed it.
2). What was the most difficult part of your observation?
3). Was it difficult to be strictly objective in your description of the work?
4). Did you find yourself observing the person more than the work?
5). What can you conclude from your observation?
6). Is a third party observing work better for data collection than a questionnaire completed by the incumbent?
7). Is there a stronger bias in the observation method or the questionnaire?
In the subject line of your post, please list the location and type of facility you observed.
Response Guidelines
Respond to a minimum of two of your classmates. What observations do you think they might have missed? What else might you have looked for in your peers' chosen work location?
Book
Milkovich, G. T., Newman, J. M., & Gerhart, B. (2013). Compensation (11th ed.). New York, NY: McGraw-Hill/Irwin.