Support requests arrive at software company at rate of 1 every 10 minutes. Suppose that the requests arrive as events in Poisson process.
1. Determine the probability that the number of requests in hour is between 8 and 10 inclusive? Provide your answer to four decimal places.
2. Determine the probability that the number of requests in a 10 hour work day is between 68 and 72 inclusive? Provide your answer to four decimal places.