Problem:
You have been assigned as the Systems Analyst to assist in the selection of the new Financial Accounting software package (General Ledger, Accounts Payable, Accounts Receivable, Payroll, Fixed Assets, Inventory Control and Purchasing). The company you work for, Mom & Pops Mortgage Company, has decided that they definitely will only consider packaged software for this application. It's your responsibility to develop a high-level plan as to how you will drive the selection process.
Where do you begin? What investigative techniques will be used? Who will need to be involved? How will the final selection be made?