Problem 1. Distinguish between problems related to conduct compared to performance and how to most effectively apply progressive discipline concepts.
Problem 2. Identify key legal or regulatory requirements that must be addressed in human resource management.
Problem 3. Describe the benefits and necessity of continuing education activities for EMS professionals as they relate to clinical proficiency and risk reduction.
Problem 4. Analyze common staffing models for both emergency and non-emergency services delivery models.
Problem 5. Construct a personnel budget based on an established staffing model.