1. ________ is also known as using simple rules of thumb to make decisions.
a. Intuition
b. Heuristic
c. Bounded rationality
d. Satisficing
2. Organizational goals should be kept in mind when selecting the most beneficial alternative.
a. true
b. false
3. A decision that is routine and repetitive, and typically handled in a specific way, is frequently called a non-programmed decision.
a. true
b. false
4. Probability theory is a decision-making tool that is used in conditions of complete uncertainty.
a. true
b. false
5. ________ refers to the departure from rational theory that produces suboptimal decisions.
a. Satisficing
b. Intuition
c. Bias
d. Heuristic
6. Heuristic problem-solving techniques are examples of a modern technique that can be applied to a nonprogrammed decision.
a. true
b. false
7. The process of ranking alternatives must be completely objective.
a. true
b. false
8. The broader the scope of the decision, the higher the level of management responsible for it.
a. true
b. false
9. Not all managerial decisions are of equal significance to the organization.
a. true
b. false
10. Decision makers who have a ________ orientation believe that the source of all good is outside themselves, and therefore rely heavily on suggestions from the organization members.
a. Hoarding
b. Marketing
c. Exploitative
d. Receptive
11. Which of the following is the second step in the decision making process model?
a. Gather feedback
b. Identify the existing problem
c. Select the most beneficial of alternatives
d. List possible alternatives for solving the problems
12. In the decision-making process, it is important to accurately identify an existing problem prior to listing the possible alternatives for solving the problem.
a. true
b. false
13. In the Nominal Group Technique, group members never meet face to face.
a. true
b. false