10-1 Name and describe four business trends and three technology trends shaping e-commerce today.
10-2 What are the principal e-commerce business and revenue models?
10-3 How has e-commerce transformed marketing? Explain how social networking and the "wisdom of crowds" help companies improve their marketing.
10-4 How has e-commerce affected business-to-business transactions?
Explain how Internet technology supports business-to-business electronic commerce.
10-5 What is the role of m-commerce in business, and what are the most important m-commerce applications?