Multiple samples from the process have been taken and the


A process has specification limits of 1 +/- .01 inches.

Multiple samples from the process have been taken, and the average mean of the process is 1.002 inches with a standard deviation of 0.003 inches.

Calculate Cp for this process.

Calculate Cpk for this process.

Discuss whether this process is capable of meeting specifications, and what actions should be taken.

Please show work, formulas, calculations.

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Operation Management: Multiple samples from the process have been taken and the
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