Multifactor productivity-execution of new software


Long Beach Bank uses three loan officers, each working eight hours per day. Each officer procedures average of five loans per day. The bank’s payroll cost for officers is $820 per day and there is daily overhead expenditure of $500. The bank has just bought new computer software which should facilitate each bank officer to process eight loans per day, though the overhead expenditure will increase to $550.

a) What is multifactor productivity before and after execution of new software?

b) What is multifactor percentage change in productivity?

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Project Management: Multifactor productivity-execution of new software
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