Mr. Vincent, the Manager of a large supermarket, was taking a management course in theevening programme at the local college. The Professor had given an interesting but disturbinglecture the previous night on the various approaches to management. Vincent had always thoughtthat management involved just planning, organizing and controlling. Now this Professor wassaying that management could also be thought of as quantitative models, systems theory andanalysis, and even something called contingency relationships. Vincent had always consideredhimself a good manager, and his record with the supermarket chain had proved it. He thought ofhimself, “I have never used operations research models, thought of my store as an open system,or developed or utilized any contingency relationship. By doing a little planning ahead,organizing the store, and making some things got done, I have been a successful manager. Thatother stuff just does not make sense. All the professor was trying to do was complicate things. Iguess I will have to know it for the test, but I am sticking with my old plan, organize and controlapproach to managing my store.
1. Critically analyze Mr. Vincent’s reasoning.
2. If you were the professor and you knew what was going through Vincent’s mind, what would yousay to Vincent?