Motivating a service employee, HR Management

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Motivating a service employee

Assignment:

Q1. How might you best motivate a service employee – by empowerment, by engagement or by money? Discuss, and justify your response.

Q2. If a complaint from a customer to a supplier is considered a gift, then why do organisations not receive more of them? Discuss, and justify your response.

Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.

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