1. Most planned changes may be regarded as efforts intended to deal with __________ gaps in ways that benefit an organization and its members.
a. realization
b. performance
c. attainment
d. accomplishment
e. completion
2. Which of the following sets represent CLT leadership dimensions?
a. self-protective, autonomous, humane-oriented, team-oriented
b. autonomous, participative, driven, focus-oriented
c. charismatic/value based, systematic, future orientation, performance driven
d. implicit, explicit, specific, detailed
e. top-level, bottom-up, middle, secular
3. When successful, the __________ results in a longer lasting, more internalized change than does force-coercion.
a. inside-outside strategy
b. rational persuasion strategy
c. top-down change strategy
d. community involvement strategy
e. hierarchical control strategy