Methods used to understand voice of customers


Problem: Studies have shown that Fortune 500 business success depends on customer. Understanding customers' needs has always been the core of quality system. Based on your company, department, industry or community,   emphasize aspects on quality on these 3 aspects:

  • Methods used to understand Voice of Customers
  • Quality System that translate quality in execution strategies
  • Specific Customer Relationship strategies that deals with quality issues

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Other Subject: Methods used to understand voice of customers
Reference No:- TGS03299610

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