Methods that are typically used to solicit customer feedback are associated with problems such as, many customers do not wish to participate in surveys. How many of us have bought a product or service online and were prompted to a screen after purchase to complete a survey about our buying experience? Myself as well as many others, simply just exit the screen as there is little to no incentives for us to complete such a task. If a significant coupon was added to the purchase if you were to complete the survey, then maybe it would entice more consumers to participate. ?Discuss this statement briefly with excamples.