The department managers meet with you to discuss implementing a safety and quality process improvement process (PIP) within their departments. You have expertise and experience in using quality processes as part of organizational change and development. However, you want to use the most current and effective methods, so you tell them you want to benchmark state-of-the-art organizational process improvements.
Write a 5-7 page report that you can bring to the next department-level meeting outlining what steps you will take to complete this project.
Research current methodologies and tools for improving organizational performance through quality improvement processes.
Prepare a high-level overview of methods, options, and recommendations for the types of methods and tools that you believe will be best suited to the situation.