Question: During an argument as to the merits of preventive maintenance at a printing company, the company owner asked, "Why fix it before it breaks?" How would you, as the director of maintenance, respond?
Give an example of a good decision you made that resulted in a bad outcome. Use the six steps in the decision process to present your decision. Also, give an example of a bad decision you made that had a good outcome. Why was each decision good or bad?