Mechanics log time and parts used against the customers job


Devise an architecture for a system that manages the daily operation of a motor vehicle service and repair business. The system will have the following functionality:-

  1. Administration staff make a service booking for a customer at a time and date for a service/repair job, using a workstation in the office.
  2. Mechanics log time and parts used against the customer's job using a workstation in the workshop.
  3. A stock is kept of commonly used parts and materials. The system keeps track of current inventory and re-orders automatically as needed. The system will also place a one-off order with a supplier when an uncommonly used part is need for a job.
  4. Customer job records are held for future reference, and to be able to automatically email customers with a reminder that service is due at fixed intervals.

Show major subsystems and how they are related/connected. 

Students are expected to make and state any assumptions necessary in order to complete the assignment.

Sequence Diagram

Draw a sequence diagram to show the interactions when a customer buys a camera over the internet. 

Assume the following 7 objects in the system:-

  • Customer
  • Order System
  • Credit Card
  • Company
  • Supplier
  • Warehouse
  • Courier

Draw a diagram that the models the following scenario.

  • A customer places an order for a digital camera, and supplies credit card details and address etc. (You do not need to model the detail steps of making the order.)
  • The System asks the Credit Card Company to authorise the transaction. (Assume it is successful.)
  • The System checks if the camera is in stock (the System contains an inventory module).
  • The System discovers that the item is out of stock, so an order is placed with the Supplier. The customer is also advised of the order status.
  • When the Supplier delivers to the Warehouse, the inventory is updated, and as a result an instruction is passed to the Warehouse to pack the order for shipping to the customer.
  • When the Warehouse advises that the order is ready to ship, the System sends a "pick up" request to the Courier.
  • The Warehouse signals the System when the order has been picked up, and the System notifies the customer to expect delivery.

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Dissertation: Mechanics log time and parts used against the customers job
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