Mark the least discriminatory of these five references to an occupational group.
Answer
1. Postman
2. Lady doctor
3. Salesman
4.Letter carrier
5.policeman
Choose the sentence containing the most vigorous wording.
Answer
1.we will cancel your order.
2. We will effect a cancellation of your order.
3. Your order will be canceled.
4. Your order will be canceled by us.
5. We will bring about cancellation of your order.
"Choose the sentence with the weakest verb construction.
Answer
1. The economy expanded 10 percent last year.
2. The 4-D Company suffered a serious loss.
3. department 417 received a slight increase.
4. Sales are expected to increase.
5. Mr. Harris sold seven policies.
"Mark the most concrete of the following wordings describing the speed of an automobile.
Answer
1. The fastest car on the road
2. An exceptionally fast car
3. A very fast car
4. Holds a record speed of 167 miles per hour
5. Exceeds 160 miles per hour
"Ralph M. Stogdill shows the importance of social circumstance in determining leadership by contrasting qualities admired in _____ and _____ cultures.
Answer
1. Russian; American
2. English; French
3. German; Japanese
4. Indian; Chinese
5. Egyptian; Greek
The closing expression in a business message that best meets modern standards is:
Answer
1. Thanking you in advance, I remain . . . .
2. Thanking you in advance . . . . .
3. Thank you for considering this request.
4. Anticipating your favorable response, I remain . . . .
5. We beg to remain, your obedient servan
Mark the sentence that best meets the requirements of good business writing.
Answer
1. With regard to the parking problem, corrective action is being taken.
2. With reference to the parking problem, the administration is taking corrective action.
3. Concerning the parking problem, corrective action is being taken by the administration.
4. The administration is taking corrective action on the parking problem.
5. The administration is correcting the parking problem.
Which of these sentences best meets the requirement of good business writing?
Answer
1. The worker must report losses daily.
2. It is essential that the worker report losses daily.
3. It is essential that losses be reported daily by the worker.
4. Losses must be reported daily by the worker.
5. The worker's losses must be reported daily.
Indicate the one best means of achieving coherence in a letter.
Answer
1. repetition of key words
2. use of transition words
3. use of pronouns
4. logical arrangement
5. use of tie-in sentences
The most positive of the following words is:
Answer
1. mistake.
2. bloody.
3. damage.
4. refuse.
5. situation.
Which of the following sentences covers its contents in the most roundabout way?
Answer
1. It is the president's belief that a recession is near.
2. The president believes a recession is near.
3. The president thinks a recession is near.
4. A recession is near, believes the president.
5. The president thinks a recession is coming.
A paragraph arranged in the most widely used plan:
Answer
1. begins with its topic sentence.
2. ends with its topic sentence.
3. has its topic sentence within.
4. has both beginning and ending topic sentences.
5. has all topic sentences
From these expressions for business messages, mark the one that best avoids a "rubber stamp" wording.
Answer
1. This is to inform you . . . .
2. This will acknowledge receipt of . . . .
3. In accordance with your instructions . . . .
4. Yes, you may use the equipment . . . .
5. This is to advise that . . . .
Mark the sentence that does the best job of telling bad news.
Answer
1. We cannot grant you credit.
2. Although we cannot grant you credit, we can offer you special discounts for cash.
3. Your poor credit record does not justify our extending you credit.
4. Because of your poor credit record, we must reject your application.
5. Although your current position requires that we sell to you on a cash basis, we can offer you special cash discounts.
Which is the best example of you-viewpoint writing in these sentences?
Answer
1. I am pleased to report to you that your account has been approved.
2. For your shopping convenience, your account is now open.
3. We are pleased to announce that an account in your name has been opened.
4. We have opened your account.
5. As you requested, we have opened your account.