Case Study:
Question 1. Imagine that you are the liaison between the decision makers and the followers and that your role is to communicate potential personnel change initiatives. Using the communication strategies found in the text, what actions will you take to format the conversation with employees regarding the restructuring process?
Question 2. There are specific qualities required to successfully communicate change initiatives within an organization. Drawing from lecture and readings, discuss some of the most important leadership skills required to develop employee ownership and acceptance of change initiatives within an organization.
Palmer, I., Dunford, R., & Buchanan, D. (2017). Managing organizational change: A multiple perspectives approach (3rd ed.). New York, NY: McGraw-Hill Education.