1. Managerial standardization includes
olicies and procedures issued by the International Organization for Standardization
Horizontal integration, which allows buyers and sellers to work to the same sales forecasts and master schedule
Lean manufacturing, which is achieved through standardization and simplification of items used in production
Operating practices, procedures, and systems
Policies and procedures issued by the International Organization for Standardization or the American National Standards Institute
2. A firm's unique symbols, personalities, and philosophies comprise its
CEO's identity.
corporate character.
corporate persona.
corporate identity.
ethics