Problem
Answers need to relate to Aged care environment and being a Care Support worker
I. When communicating with a client who has a mental health issue, what are three things you can do to build and maintain respect, hope and trust?
II. List three sources where you can gather information about your client's needs
III. List two ways you can ensure you maintain confidentiality and privacy when completing client documentation
IV. Describe two ways you can actively support a client's social, cultural and spiritual differences.
V. How can you support a client with a mental illness to exercise and uphold their own rights? Include in your answer two services that are available to help you achieve this
VI. It's important that Care Workers work with their client when it is identified that duty of care requirements are not inline with dignity of risk considerations. Provide an example of when this could occur and how the situation could be managed.
VII. List two ways you could provide a client who has a mental health issue with support when they are experiencing distress or a crisis situation.
VIII. Describe three mental illnesses, including their common characteristics.
IX. Describe how a Carer could support a client to self-define and direct their own recovery process. Provide an example in your answer
X. How could you support a client to express their own identity without imposing your own beliefs and values
XI. If a Care Worker has a negative attitude towards clients who mental health issues, how could this impact on the client? Provide an example.