Problem 1: You must complete both Part 1 and Part 2 of this question.
You observe another nurse talking to a client. During the conversation, the nurse keeps his arms folded and constantly looks away from the client - he appears to be distracted. The nurse also interrupts the client several times as she tries to explain how she is feeling. You can see that the client is becoming quite frustrated.
Part 1: What are (3) active listening techniques that you, personally, could use in this scenario
Part 2: What are three (3) ways you can ensure this feedback is received by the nurse as effectively as possible?
Problem 2: You must complete both Part 1 and Part 2 of this question.
Part 1: List 5 examples of client data you can access from a computerised information system
Part 2: In what ways is a computerised clinical information system superior to that of a paper based system. (List 3)
Problem 3: List three ways you can communicate as a nurse in a culturally responsive way.