Problem
1. You are asked to perform an ISO 9001 review on your corporation's software development activity, which accounts for 30 percent of the corporation profits. A e president is concerned because revenue in this area is down and returns due to software errors were up by 39 percent from last year.
2. List three professional organizations and standards that provide guidance on quality assurance.
3. Using the Internet, identify three examples of failures caused by inadequate quality assurance.