Problem 1. List 3 possible problems regarding the NY hospital medication errors
Problem 2. Define your own problem using GAP analysis
Problem 3. Analyze your problem using 1 of the 3 analysis tools
Problem 4. Brainstorm - identify at least 5 possible solutions to your problem
Problem 5. Using the Cause and Effect Matrix - which solution do you think is best? (A/B/C/D)
We'll begin next week touching on a couple of slides - be ready to share your knowledge and understanding