1. List eight types of influence tactics to consider when choosing an influence tactic. Explain how one might relate to a real-world scenario professionally or personally.
2. List three types of third-party dispute resolution. Explain how one might relate to a real-world scenario professionally or personally.
3. Identify the organizational conditions and personal characteristics that support organizational politics. Identify ways to minimize organizational politics. Explain how one might relate to a real-world scenario
4. List the five conflict handling styles, and discuss the circumstances in which each would be most appropriate. Explain how one might relate to a real-world scenario professionally or personally.