1. List at least five ways an agent can encourage regular feedback and communication between the worker, employer and rehabilitation provider.
2. Clyde places an order over the phone for 400 footballs customized with his business name to give to clients. Clyde’s CFO tells Clyde this is an absurd use of money, so Clyde cancels the order the day before the footballs are sent to him. Must Clyde pay for the footballs?