ERP systems and TCO
Part 1: Answer the module review questions listed below.
1. List and illustrate the components of an ERP system.
2. Define third-party products and why are they needed?
3. What is an implementation methodology and why is it important in ERP implementations?
4. Explain the steps in purchasing an ERP.
5. What is total cost of ownership (TCO) and why should it be a part of the ERP selection process?
6. Contrast the difference between an RFI and RFB.
Part 2: Using the below elements of TCO, create two scenarios; the first where the TCO is in favor of in-house development; and the second scenario, where TCO is in favor of a software acquisition through a vendor.
1. License & Subscription
2. Installation & Set-up
3. Customization & Integration
4. Data migration
5. Training
6. Maintenance & Support
7. Hardware
8. Other.