Leadership in applying demand-driven principles


Each year, AMR Research publishes a list of 25 supply chain companies which explain leadership in applying demand-driven principles to their global supply chains. In 2008, Apple topped this list.

In your estimation, what are the critical success factors which got Apple recognition for its OM activities? Write down the operations strategy which Apple used to make a competitive advantage? Explain why?

Validate your answers with illustrations and reasoning.

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