I) When Alan Jackman got promoted as the head of the sales team at Mac Software Inc., he chose three of his closest friends in the team to form the core sales group with him. Which of the following predictions would be consistent with the leader-member exchange theory?
A. Such an arrangement eventually becomes unstable.
B. Job satisfaction is more likely to be higher for the team members who are not a part of the core group.
C. Team members who are not a part of Alan's core group are actually far more competent than his friends who form the core team.
D. Alan's core group will engage in more helping or citizenship behaviors at work.
II) Which of the following is an accurate statement about managers transferring into the role of effective team leaders?
A. They will instinctively know how to effectively lead a team to success.
B. They will be able to apply command-and-control type functions that were used in the past.
C. They may try to retain too much control at a time when team members need more autonomy.
D. Team leadership will come naturally to them.