1. “Key Success Factors (KSF’s) by their very nature are so important to future competitive success, that all firms in an industry must be competent at performing or achieving them; or risk becoming an industry also-ran.” List, explain, and provide examples for four of the KSF’s, , and apply each to the Zillow.
2. ABC company makes electronic soundboards for car stereos. Output voltage to a certain component on the board must be 12 +_ 0.5 volts. Exceeding the limits results in an estimated loss of $80. determine the Taguchi loss function.