Question: 1. Jones Company found the following results when analyzing its delivery performance.
How would you assess Jones Company's performance in product availability?
2. Jones Company also found the following information about delivery to customers. Late deliveries were made for 8 percent of the orders. Early arrivals, which are unacceptable to customers, occurred for 2 percent of the orders. The company also experienced a 1.5 percent damage rate during delivery. It also had incorrect information on 3 percent of the invoices billed to customers. Based on this information, what was the approximate perfect order performance at Jones Company?