Case Study: Starbucks' Structure
Question 1: Create a job description and job specification for a Starbucks employee.
Question 2: What form of departmentalization should Starbucks use? Should the form be changed in stores offering food products and lunch? Why or why not?
Question 3: When the company begins to experience financial problems, should the leadership try to centralize power and decision-making or decentralize the operation?
Question 4: What form of organizational configuration best fits Starbucks?