1. It's becoming more important to recognize individual differences in a workplace because:
a. the workforce has become more diverse.
b. the workforce lacks employee uniqueness.
c. supervisors are now forbidden to confront employees.
d. EAPs now handle all counseling.
2. ____ can cause dysfunctional conflict.
a. A common set of objectives
b. Downsizing in an organization
c. Abundance of resources
d. Unambiguous information
3. A time log helps in determining how time is actually being spent.
True
False
4. When humans encounter stress, _____.
a. a chemical reaction triggers a fight-or-flight response
b. their bodies go into shock and shut down completely
c. their minds slow down and gain a sense of control
d. they suffer a detached out-of-body experience