Assignmewnt
1. To maintain a competitive advantage, the top management of a national furniture store made the decision to increase employee training, add rewards that motivate employees, and look at improving procedures related to disciplining workers. These decisions are part of the ______ role.
spokesperson
liaison
figurehead
leadership
negotiator
2. Telecommuting is seldom utilized by organizations because of the high costs resulting from travel and other expenses associated with meeting in groups on a regular basis.
True
False
3. An entrepreneur is best described as ___.
someone who takes risks to try to create a new enterprise
someone who works inside an existing organization and sees a new product opportunity
someone who develops a new enterprise without risks
a type of intrapreneur
a type of research assistant
4.With production today, companies emphasize _____.
employee happiness
increased synergy
training
efficiency
diversity
5. Conceptual skills consist of ____.
the ability to work well in cooperation with other people to get things done
the ability to think practically
the ability to think in a logical manner
the job-specific knowledge needed to perform well in a specialized field
the ability to think analytically, to visualize an organization as a whole, and to understand how the parts work together
6. The district manager of a national fast-food restaurant watches the sales reports for each restaurant daily to compare actual sales with projected sales goals, and then takes corrective action if needed. This function is ____.
organizing
goal setting
motivating
situational planning
controlling
7. An individual or individuals who work(s) within an existing organization, using personal resources to exploit an opportunity, defines a(n) ____.
entrepreneur
stockholder
angel investor
intrapreneur
venturist
8. The three interpersonal managerial roles include figurehead, leader, and liaison activities.
True
False
9. Mintzberg proposed that managers utilize written communication more than verbal because of the possible confusion of the latter.
True
False
10. Martina recently met with her manager, Omari, who spent time motivating her by showing Martina how important she is to the company's success. Martina is now excited to do her part to help the company achieve its goals. Omari was performing the management function known as leading.
True
False
11. Working as a manager can provide a positive path to a meaningful life.
True
False
12. According to management theorist Peter Drucker, "knowledge workers" are analogous to conductors in a symphony.
True
False
13. The human relations movement proposed that better rules and procedures could increase worker productivity.
True
False
14. The classical viewpoint of management emphasized ways to manage work more efficiently.
True
False
15. Understanding theoretical perspectives of management will help you understand why some practices are still favored, whether for right or wrong reasons.
True
False
16. Evidence-based management is based on the belief that understanding the sound complete truths of conventional managerial wisdom and accepting much of the nonsense that often passes for sound advice can at times help organizations perform better.
True
False
17. With TQM, it is vital that organizations listen to and learn from their customers and employees and make continuous improvement a priority.
True
False
18. The contingency viewpoint emphasizes that a manager's approach should vary according to-that is, be contingent on-costs and competition.
True
False
19. Note: This question will not be automatically graded.
It will be sent to your instructor for review.
Explain the five positive bureaucratic features that Max Weber believed contributed to a better-performing organization.
20. Mary Parker Follett anticipated some of today's concepts, such as _____.
quality assurance and transformation processes
synergy and MBO
management-lead teams and diversity
self-managed teams and worker empowerment
worker empowerment and scientific management
21. The five parts of a system are inputs, outputs, transformational processes, monitoring, and feedback.
True
False
22. A computer manufacturer is seeking to cut costs by designing an inventory system that reduces the number of finished products in stock due to overproduction and to set in place a production schedule that better matches customers' orders. This is an example of ____.
operations management
inventory oversight
production management
scientific management
inventory analysis
23. Jeffrey Pfeffer and Robert Sutton believed that evidence-based management is based on the belief that facing the hard facts about what works and having to accept the nonsense that passes for sound advice will help organizations perform better.
True
False
24. When the sales of a certain brand of diet soda slowed, a national grocery retailer decided to drop the price of that product, which resulted in a large increase in sales of the soda. This sales increase is a type of ____.
feedback
input
outcry
quality control
Big Data
25. Sal, the owner of a produce market, is concerned because a national grocery store has decided to build a new store just one mile from his market. Sal knows that the large retailer will offer better wages and lower prices, battling for his employees and customers. Therefore, this new grocery is a competitor of Sal's Market.
True
False
26. Research has shown that students who don't actually do the assigned work and cheat are more likely to commit felonies and develop depression disorders.
True
False
27. Marie and Marti are partners who solely own M and M Florist. As owners, they can ____.
decide not to pay their stockholders
claim only limited liability
avoid claiming any legal responsibility for M and M
claim limited partnership
claim an organization as their legal property
28. Jane, a successful store manager, leads her employees by encouraging them and showing that she genuinely believes in them, and she encourages group and team efforts. Jane manages at Kohlberg's _____ level of personal moral development.
conventional
postconventional
preconventional
nonconventional
unconventional
29. Note: This question will not be automatically graded.
It will be sent to your instructor for review.
Summarize the Sarbanes-Oxley Act of 2002 and describe the mandates it placed on organizations.
30. The macroenvironment includes these forces: _______.
international, demographic, diversity, family, culture, technology
diversity, microenvironment, sociocultural, demographic, political-legal
economic, technological, sociocultural, diversity
economic, technological, sociocultural, demographic, political-legal, international
globalism, technological, sociocultural, demographic, microenvironment
31. Ethical behavior is behavior that is accepted as "right" as opposed to "accepted" according to the standards of what is right or wrong.
True
False
32. A large factory across the street from Anne's Café, a family-owned restaurant for over 50 years, is planning to close. The employees of the plant are a large percentage of the customers for the café. The café's customers and suppliers are concerned about the future of the restaurant because they are external stakeholders.
True
False
33. As the CEO of a company that produces products for schools, Hannah feels that her company needs to not only produce a profit but also do things that benefits society. This type of company attitude is an example of ____.
a green attitude
individual responsibility
moral rights
corporate philanthropy
social responsibility
34. Stakeholders are competitors of the organization who have an interest, or stake, in stealing a company's business.
True
False
35. The owners of an organization consist of all those who can claim it as their legal property.
True
False
36. When Bernard Madoff used money from newer investors to pay off older ones, this was an example of ____.
a Ponzi scheme
illegal lobbying
an ethical climate
an ethical dilemma
insider trading
37. After more than 100 years in business, Don, the president of a successful family-owned company, wants to give back to the people of the community for the many years of success that they have given to my father and me. He decides to donate a significant portion of profits to a charity every year. What Don's company is doing is an example of ___.
economic responsibility
corporate social responsibility
corporate governance
legal responsibility
responsibility code of ethics
38. The agreements of the World Trade Organization are based on ____.
GATT
NAFTA
the mandates of the United Nations
the Peace Accord
CAFTA
39. A trading bloc, also known as global or local trade associations, consists of groups of global or local organizations that meet on a regular basis to market their products at trade shows or conferences.
True
False
40. Canada is the top nation the United States exports to, and Mexico is the country it imports the most from.
True
False
41. George, who owns an international grocery store in Ohio, has benefited highly from the trading bloc that allows him to purchase food products from Central American nations at a nice discount. With many of his customers from Costa Rica, the Dominican Republic and Guatemala, he has benefited from the trading bloc known as _____.
Mercosur
EU
APEC
NAFTA
CAFTA-DR
42. Great civilizations have had the characteristic of a strong economy, despite their communication problems.
True
False
43. According to Rosabeth Moss Kantor of the Harvard Business School, the events that set up conditions for the global economy in the 1980s were when the ____.
governments of China and India considered implementing certain aspects of capitalism
Berlin Wall was built, Asian countries formed their own stock market, and NAFTA was implemented
Berlin Wall came down, Asian countries opened their economies to foreign investors, and there was a worldwide trend of governments deregulating their economies
Berlin Wall came down, countries worldwide opened their economies to foreign investors, and there was a worldwide trend of governments regulating their economies
Berlin Wall came down, and NAFTA and CAFTA were implemented
44. The hallmark of great civilizations has been great systems of ____.
diversity
communications
leadership
manufacturing
laws
45. The degree to which people accept inequality in organizations and social situations is known as power distance.
True
False
46. Monochronic time is a ___.
time when little is accomplished
preference for doing one thing at a time
time of chronic, frequent errors
preference for multitasking
desire to do as little as possible for a period of time
47. ABC Investments has been advising customers financially since 1902. In 1989, ABC was able to open an office in Berlin, after the Berlin Wall came down. Later, ABC opened several offices in Asia when several Asian countries opened their economies to foreign investors, then as governments began to deregulate their economies, ABC was able to allow their global customers to move their money freely around the world. ABC Investments' experience is evidence of the three historic global changes which Rosabeth Moss Kantor of the Harvard Business School spoke of.
True
False
48. Consisting of 159 member countries, the World Trade Organization is designed to monitor and enforce trade agreements.
True
False
49. Note: This question will not be automatically graded.
It will be sent to your instructor for review.
The city of Cincinnati, California, is an industrial town known for its production of high-quality computers, which it exports to customers globally. In addition, the management of an automobile manufacturing plant in Cincinnati, which employs over 2,000 employees, is considering closing and moving its operations to Mexico to save money. Discuss the positive and negative effects of the global economy on Cincinnati, California, and other communities in America.
50. A condition in which a country grants other countries favorable trading treatment, such as the reduction of import duties, is known as a "most favored nation" trading status.
True
False