1. Is there a link between the balanced score card and the SWOT analysis?
2. What is the purpose of the balanced score card?
3. What are the best Ebooks for B2C sales?
Most sales ebooks are for B2B sales
What ebook is best for B2C sales, specifically inside sales (telesales)
Please recommend some B2C (business to customer) sales ebooks and/or courses/videos.