Is it unethical for business to include arbitration clause, Other Management

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Is it unethical for business to include arbitration clause

Assignment task:

Review Unit One Application and Ethics at the end of chapter five. Answer the Ethics Question: Is it unethical for a business to include an arbitration clause with a class-action ban in its contracts with customers, employees, and other businesses? Include what types of businesses would be most helped or hurt by this and likely benefits and costs for customers and employees as well.

Textbook:

Cross, F.B., & Miller, R.L. (2021). The Legal Environment of Business: Text and Cases (11th ed.). CengageLearning.

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