Problem: You work for a healthcare organization and need to investigate patient satisfaction levels to improve the quality of care. Enhancing patient experience is a priority, and you want to identify areas for improvement. Questions What are the key hypotheses to address in this patient satisfaction research? How would you structure the project plan to assess patient satisfaction? What research methods and surveys would you use for gathering patient feedback? How would you gather primary data on patient experiences? How can you analyze patient feedback to identify areas for improvement? What secondary data sources can provide benchmarks for healthcare quality? How do you ensure the privacy and confidentiality of patient data? What challenges might arise in obtaining honest patient feedback? How can you involve healthcare staff in the improvement process? How would you measure the impact of improvements on patient satisfaction?