Assignment:
Part A: Mini Case Study
You are to provide an essay for the following mini case questions. The essay is to be a 1.5 line spacing response to the following mini case.
The essays do not require in text references or a list of references.
Asia Importers
Caisy Wong is the owner of a small catalog company that imports a variety of clothes and houseware from several Asian countries and sells them to its customers over the Web and by telephone through a traditional catalog. She has read about the convergence of voice and data and is wondering about changing her current traditional, separate, and rather expensive telephone and data services into one service offered by a new company that will supply both telephone and data over her Internet connection. What are the potential benefits and challenges that Asia Importers should codiser in making the decision about whether or not to move to one integrated service?
Part B: Report
Management has identified that in order to provide employees with mobile access a more flexible networking environment needs to be created. Since the organisation uses a typical client server network management has decided that the next logical step would be to move the services to a cloud based solution. The move to the cloud it is argued would remove some of the access restrictions that IT has placed on services and therefore make employees more productive.
Our organisation provides the manufacture and supply of widgets that are in high demand for the production of integrated circuits. Currently we are only a few of the manufacturers that can supply the widgets in the quantity required by our customers. Internal review of our activities has identified that while out manufacturing process is well established the scheduling and processing of orders can lead to delays in processing orders. Changes were proposed to try and alleviate some of the complaints from the employees when accessing and using the organisation IT services in order to schedule the productions.
The networking is designed as a two tier client server architecture. The backend services provide the data store and retrieval of company information which needs to be guarded carefully. Most of the business processing is performed on the staff desktops. Due to the structure and management of the data, sales people when visiting a client store the orders and quantities onto specially printed note pads which will need to be re-enter into the system once they are back in the office. Recently we have moved to a digitised version of the order form to help the sales people when interacting with customers.
Transfer of the data to the organisation systems still needs to be done manually as the information has to be checked against a number of systems before the order can be placed. The re-entry of the data is normally done by office staff but may also be done by the sale people usually during the busy period of the year. Any changes to the original orders and times will require them to contact the client and renegotiate the job order. Employees are require to connect to multiple systems to be able to enter the new orders and place them on the system as production runs. As the processing of the data and information is very important to the organisation the current design requires that when users access a major system they need to re-enter their user credentials.
It was evident from the meeting that management understanding of the cloud services in terms of structures and benefits was not clear enough to make planning decisions. Before proceeding with the proposed plans you have been tasked with providing a report that would be used to re-examine the proposal by researching and providing a report for the following topics.
Note: When we say Mobile devices we mean devices that can be used by employees to access the data and services in an unstructured network environment as well as through other third party networks.
• The cloud solutions are not well formulated at the moment due to some misunderstanding of what the term actually means. Describe the type of cloud services available, the benefits and disadvantages of each solution.
• It is evident that from the description of the processes in the organisation the processing of information is done by requesting information from number of different sources before the order can be placed in the production queue. Which type of cloud should we be looking at to be able to benefit from remote access to the services while not necessarily modifying our business process and why is that the best solution.
• Consider the overall impact that the introduction of new devices would have on the network functionality and availability. Identify possible problems and issues that the introduction of mobile computing could have on the network services.
• It is evident that the introduction or restructure can cause a major disruption to the employees with having to adjust to the new technology, new security and access restrictions and so on. Provide advice the management on the need for training and reskilling you think would be needed to maximise the adoption of new technology by the organisational employees.
Please read the instructions very carefully.
Report Format for Assignment
The report needs to be a standard business report and you must reference correctly.
Your report MUST follow the structure for a report, you will not be required to submit the following sections: Glossary or Appendices. You may want to consider the structure of the marking scheme when structuring the body of your report.
Your report must include references where you have used other sources (both in the body text and listed at the end of the report).
• Marks will be deducted for submitted work with missing or incorrect references.
• Work submitted with no references in the body of the report will NOT be accepted.
• Your report must be printed with 1.5 line spacing; at least 12-point font size; and the body of the report should be no more than 10 pages of single-sided A4 paper.
• Penalty will apply for exceeding the due date.
• Assignments not following the report style will be heavily penalised.