Assignment:
Description
This course introduces organizational managerial support systems and the use of metrics in strategic business decisions.
Strategies for the use of a supply chain management (SCM) system with a focus on the software selection and implementation are evaluated. Additionally, the role and benefits of a customer relationship management (CRM) system is examined with a comparison of enterprise resource planning (ERP) benefits to the business process. The skills developed in this course ensure that students have a strong foundation and background of successfully integrating all three strategies within an organization
Reflect on the three competencies of this course in a minimum of 500 words. Consider how they might directly apply to your life and work environment when answering the questions below.
Competency 1:
Use metrics for supporting business decisions.
Competency 2:
Differentiate between SCM, CRM, and ERP and their uses.
Competency 3: ???????
Use enterprise models to analyze, understand, and solve business problems and security threats.
Reflect on the following questions in a minimum of 500 words.
Question 1:
How could you utilize metrics such as KPIs within your own organization to help determine how well one part of your organization is performing? Think of a situation in which your organization lost out on an opportunity because it did not utilize a SCM or CRM. Provide an example, either within your work environment or in society at large, of when a security threat had an impact by accessing private data or attempting to access private data.
Question 2:
What specific assignments or learning activities from this course did you find particularly beneficial? What do you feel could have improved or added to your learning experience in this course?
Attachment:- Enterprise Models.rar