Although technology advances in the health care industry have been widespread, organizations continue to grapple with implementation challenges. It is important to understand how organizations identify needs and address obstacles. You can view this process through the lens of electronic medical records (EMR) implementation and the perspective of a health care leader.
Interview an upper-level manager (e.g., CEO, CFO, CIO, IT manager) in a hospital or other health care facility that has instituted electronic medical records. Your interview should last about 30 minutes in length and may be completed face-to-face or over the phone.
The interview should focus on the implementation of the EMR system, including:
Factors that influenced the organization to institute the EMR system.
Resistance to the decision-making process.
Obstacles experienced during the initial EMR rollout.
Overall impact on quality in health care since instituting the EMR system.
Write a 1000-1,250 word paper summarizing the interview and the interviewee's perspectives on the four points above. Your paper should also include a brief history of electronic medical records in the health care industry. How does the information gained in the interview match up with your readings/research on the subject?