1.First
Instructions: Reply to this email as you would to the owner of the team. It should be overly formal but make sure to have complete ideas and good grammar. Your communications are a method of controlling your image in the eyes of others.
Email from the owner: So now you are in charge of our fan experience / engagement development. I've been reading that book Drive and it talks about Mastery. How could what Pink says about mastery play out for our new personnel? I mean what can we do as an organization to ensure we get people striving for mastery?
2. Second
I need response!
Instructions: Reply to this email as you would to the owner of the team. It should be overly formal but make sure to have complete ideas and good grammar. Your communications are a method of controlling your image in the eyes of others.
Email from the owner: Season ticket holders are the backbone for all our revenue streams. How can we use reciprocation to get our season ticket holders to buy for next season? Remember to explain it to me... I didn't read the Influence book yet. I'll get to it right after I get back from France for lunch. - Out