Shawna had spent the day "tagging" her uncle. He is the CEO of a large firm that manufactures cereal and related products. Shawna was a management major at a local college, and one of her class assignments was to interview a business manager. When she approached her uncle about the assignment, he told her that he felt she would get a better feel for management if she would "shadow" him for a day. So, over fall break, she had spent the day with him. He had spent his day dealing with a variety of issues. The first agenda item for the day had been a meeting with the division manager who was having difficulties meeting his target amount due to his inability to motivate his employees. Then it had been off to the assembly line floor to inspect a new procedure for filling cereal boxes. Lunch had been with a group of local CEOs where everything from the new hiring laws to the latest economic reports had been discussed. After lunch, Shawna had sat in on a meeting where the five-year strategic plan for the company was being evaluated. All in all, it had been a day full of information Shawna could use for her class assignment.
1- The meeting with the division manager concerning his inability to motivate his employees is a demonstration of
a. political skills.
b. interpersonal skills.
c. technical skills.
d. conceptual skills.
2- Inspecting the new procedure for filling cereal boxes is an example of which of the following competencies?
a. political skills
b. interpersonal skills
c. technical skills
d. conceptual skills
3- The five-year meeting for setting a strategic plan was an example of _____.
a. political skills
b. interpersonal skills
c. technical skills
d. conceptual skills
4- The five-year meeting for setting a strategic plan requires management to have specific skills in all of the following areas except which of the following?
a. handling information
b. organizing and coordinating
c. controlling the organization’s environment and its resources
d. technical skills