Initiating a lean process improvement program


Question: It is important to remove ""fear"" from an organization when initiating a Lean process improvement program. One approach to removing fear could be: A. Initiating a highly visible dashboard of quality metrics with red, yellow, and green codes. B. Initiating a system where employees are paid more when performance metrics meet target values C. Promising employees that no layoffs will occur as a result of a process improvement project D. By not including any supervisors or managers on the process improvement team

 

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