A) Deming's PDCA (plan, do, check, and act) cycle underlies what inherent Six Sigma principle?
• Continuous improvement
• Control charting
• Standard deviation
• Project management
B) The Shingo system states that the way to prevent defects from coming out at the end of a process is to do which of the following:
• Redesign the process in order to mitigate the bottlenecks.
• Utilize SQC (statistical quality control).
• Introduce controls within the process.
• Slow down production rates until the process is in control.
C) Which of the following terms describes the time a unit spends actually being worked on together with the time spent waiting in a queue?
• Flow time
• Build time
• Cycle time
• Run time