Assignment 1 Analysing AS-IS Business Processes for Equipment, materials and service acquisition process at Somewhere
Case Study - Equipment, materials and service acquisition process at Somewhere University.
Outline
This assignment requires you to demonstrate your understanding of the basic concepts and context of Business Processes and Business Process Management from both a theoretical and practical level. This is to be done in three stages. Stage 1 (this assignment) simply models the current process of the case you selected, highlights the current problems and suggests areas for potential improvement. If management concur with your report they intend to hire you to complete stage 2 (assignment 2 Part 1) which is to make detailed recommendations for improvement by adopt best practices and methodologies. Final stage, stage 3 (assignment 2 Part 2) which makes detailed recommendation(s) for long term improvement on Design & Execute a Process Automation Solution
Your assignment should be written in the form of a review aimed at the management and staff of the organisation with the current process and the current issues that have been identified. You may agree or disagree with those issues identified in the case study and suggest other issues not identified. There are many issues/problems in the current process. For assignment 1, individual effort, you should provide an overview of all major issues/problems listed in the case file, but only select THREE which you consider to be the most essential to resolve. Discuss this in detail, providing your reasoning. Do not make any specific recommendations at this stage.
The description of the case study processes has been provided to you. However, it may need more information in some sections. At the postgraduate level, you are required to do some research to add detail as necessary to the case we provided. You are allowed to make reasonable assumptions based on your experience and research. All assumptions have to be clearly explained in your report.
Your Tasks
Your work should include two parts:
Part 1 Business Process Modelling:
- Model the process(es) in BPMN using the BizAgi Modeler. BizAgi Modeler has a report generator that can output in PDF format. However, this utility outputs much more than diagrams. Furthermore, the diagrams are shrunk to fit the report format. It is therefore unsuitable to use the BizAgi Modeler report generator as is. Instead, simply highlight each diagram in BizAgi, copy and paste it into the report, crop and resize.
- Each diagram should occupy no more than one page.
- All diagrams in the file must be printable as is, within margins and all diagram elements legible. Layout your diagrams to ensure all contents are readable when your submission is printed on A4 paper. Check the final result is readable. Indecipherable content cannot be assessed and will attract a mark of zero.
- It is up to you how you structure and layout the process diagram. The diagrams must be formatted in a logical and elegant way. The diagrams should adhere to the qualities mentioned in lectures and must be legal BPMN.
- You must provide the main process and reasonable number (at least 3) of sub-processes.
- The process modelled should match what you have described in your analysis report.
- The views of models must be consistent with each other, enabling the whole analysis to make sense.
Part 2 Report
Your report should be no more than 1500 words +/-10%, and it should:
- describe the organisation, its structure and culture and how these impact on their processes and process re-design projects;
- explain the business process layers (for process layers, we suggest you use a diagram);
- analyse the case current business process(es) by consider all the key issues/problems listed, and select THREE which you consider to be the most essential to resolve and discuss why these issues/problems need to be addressed. What are some of the opportunities if the problem/issue is addressed? Any assumptions? Any limitations? No implementation of recommendation details is required in this stage. The detailed suggested changes will be addressed specifically in the assignment 2.