The inevitability of organizational conflict necessitates that managers understand the sources and types of conflict. It is also important for managers to understand how to use power and politics in organizational operations. Some conflict in an organization is good but becomes bad after a certain point. Discuss how a firm can tell what the appropriate amount of conflict is.
REAL LIFE APPLICATION: How have conflicts in the workplace impacted you? Can you think of an example of a conflict that was productive? How was this conflict handled?