In recent years, Southwest Airlines has been changing from a regional carrier to a national carrier. Suppose you were assigned to a task force charged with planning for the addition of service into a new hub location in Vermont. Assume the new hub will be open for operation in six months.
a. Establish a timetable and indicate the major HR objectives that will have to be achieved in the next six months.
b. Prioritize the top five HR objectives associated with expanding operations into a new state.
c. For the top five HR objectives, list at least five HR metrics that could be used to measure progress toward meeting them.