Question 1. All of the following are elements in the uncontrollable environment faced by the international marketer EXCEPT:
competition
politics
the level of technology
promotion
QUESTION 2. The international marketer's ability to assess foreign cultures in an objective, unbiased manner is often inhibited by unconscious reliance upon his or her:
ethnocentric education
self-reference criterion
repetitive action syndrome
cross-cultural criterion
QUESTION 3. The U.S. Senate passed legislation with regard to countries which systematically undervalue their currency, making their exports to the US less expensive. Thus, the U.S. would place a tariff on imports from such countries to offset this impact. This would best be referred to as a:
tariff surcharge
countervailing duty
quota
voluntary import restraint
QUESTION 4. Of the answers provided below, which of the following is the MOST fully integrated form of regional economic integration (preferential trade agreement or multinational market group)?
a regional cooperation agreement
a common market
a customs union
a free trade area
QUESTION 5. According to lecture, a nation's art, folklore, music, drama and dance which impact the standards of beauty in a society are part of which of the following elements of its culture?
manners and customs
linguistics
social institutions
aesthetics
QUESTION 6. The Aspic Company has begun to provide executive training programs in the interpretation of expressions and body language. The firm is hoping to improve its performance in:
low context cultures
high context cultures
average context cultures
formalized cultures
QUESTION 7. According to lecture, small payments that are merely intended to facilitate or expedite the normal, lawful performance of a duty regularly performed by a foreign official is BEST described as:
extortion
an agent's fee
lubrication/grease payments
subornation
QUESTION 8. Back translation:
constitutes the process of translating a foreign language version to the original language by a different person than the one who made the first translation.
constitutes the process of translating the American version into another language scientifically
Refers to translation of business messages by unauthorized personnel
Refers to translation of business documents by authorized personnel
QUESTION 9. Political risk assessment is crucial to firms operating abroad because political changes could:
threaten the investment and legal environment within the country
place the foreign investor in a position for confiscation, expropriation, or costly renegotiations
adversely affect consumer trends and distribution channels
all of the above
QUESTION 10. A company with a/n _____________ views the entire world as a potential market and strives to develop integrated world market strategies.
ethnocentric
polycentric
regiocentric
geocentric
QUESTION 11. Which of the following differentiates domestic marketing from international marketing?
There are different marketing strategies available.
Interactions among external environments are possible.
Domestic marketing is more complicated.
Environmental scanning is much more difficult in the domestic market.
QUESTION 12. Russia is a country with a high power distance score. According to Hofstede this means that in Russia:
people tend to believe it is natural that people are unequal in status.
people tend to believe it is not natural that people are unequal in status.
people tend not to seek power
none of the above
QUESTION 13. England, the US, and Canada operate under:
common law
socialist law
civil law
Islamic law
QUESTION 14. The Primero Corporation routinely applies interest to the credit plans it offers its customers. The firm is MOST likely to have its practices questioned in countries that operate under:
civil law
code law
Islamic law
socialist law
QUESTION 15. A global corporation is affected by the:
laws of multiple nation states
laws of the host countries
laws of its home country
all of the above
QUESTION 16. Which of the following statements is not true when describing the role and the effect of international marketing on companies?
International markets can become a source of growth.
International markets can become a source of profit.
International markets can produce a quality of life that would not have existed.
International markets can simplify the process and eliminate complex business decisions.
QUESTION 17. Research has shown that firms of all sizes and in all industries that engaged in international marketing:
down-sized their operations after five years of operation.
outperformed their strictly domestic counterparts.
had smaller workforces.
created institutional transactions commensurate with national population statistics.
QUESTION 18. Many firms commit grave mistakes which lead to inefficiency, lack of consumer acceptance, and sometimes even corporate failure because executives believe that:
parents of children in domestic families watch too much television.
the influence of music on the masses dictates morals for a new generation.
incomplete research affects the learning curve.
international customers are just like the ones the firm deals with at home.
QUESTION 19. Which of the following is the term used to describe the belief that one's own culture is superior to others?
Unilateral fundamentalism
Ethnocentrism
Passive transcendence
Projected culturalism
QUESTION 20. Which of the following statements best describes the United States law regarding bribes and corruption?
Companies are protected from prosecution if bribes are part of another country's culture.
Bribes are only legal by U.S. companies in Mexico, because NAFTA embraces Mexican culture and the long-standing "mordida" practices by Mexican officials.
It is a crime for any U.S. firm to bribe a foreign official for business purposes.
A company can pay a bribe, but cannot receive a gift in exchange.
QUESTION 21. Which of the following is not true? Political risks
exist only in unstable political and social environments
often restrict a company's freedom of decision-making
may restrict a company's ability to achieve 100% ownership
exist everywhere
QUESTION 22. Regulations designed to give local firms an advantage over foreign firms may be referred to as
non-discriminatory risks
non-discriminatory sanctions
wealth deprivation
discriminatory interference
QUESTION 23. Which management approach to performing political risk analysis involves inspection of a host country by visiting executives or teams of executives?
Quantitative analysis
Delphi
Go/No Go
Grand Tours
QUESTION 24. Which of the following are recommended potential methods for hedging political risk?
avoidance
sharing ownership
being civic minded
all of the above
QUESTION 25. The sum total of knowledge, beliefs, art, morals, law, customs, and any other capabilities and habits acquired by humans as members of society is called:
Sociology
Psychology
Culture
Reference groups
QUESTION 26. Which of the following is NOT a driver of greater globalization?
Management myopia
Leverage
Multilateral trade agreements
Converging market needs and wants
QUESTION 27. _____________ refers to the extent to which marketing mix activities are performed in one or a few country locations.
Marketing mix development
Concentration of Marketing activities
Coordination of marketing activities
Integration of competitive moves
QUESTION 28. In Nissan's early days of exporting to the US, the company shipped cars for the mild Japanese winters. Executives assumed that when the weather turned cold, Americans would put a blanket over their cars just like Japanese would. This is an example of which type of management orientation?
Ethnocentric
Polycentric
Regiocentric
Geocentric
QUESTION 29. One of the goals of globalization is to reduce costs by:
charging a lot more for product sold.
using a skimming technique of increasing prices for brand name merchandise
collecting unnecessary surplus and dumping it in receptive markets.
reducing costs by pooling production or exploiting factor costs or capabilities
QUESTION 30. According to Hofstede, if I strongly agree with that identity is embedded in the individual, rather than in the social system ("I" instead of "we"-based society) I would be considered to be
high in Individualism
low in Individualism
high in Uncertainty Avoidance
low in Uncertainty Avoidance
QUESTION 31. The essence of marketing worldwide is to surpass the competition in creating perceived value which can be represented as:
Value = Price/Benefits
Value = Benefits/Price
Value = Benefits x Price
Value = Benefits - Price
QUESTION 32. A _______ is an enduring feeling that a specific mode of conduct is personally or socially preferable to another mode of conduct.
attitude
belief
value
sense
QUESTION 33. When customs agents reclassify an import entering the country from a "cab and chassis" to a "finished vehicle" which carries a higher duty, this is an example of a:
revenue tariff
non-tariff barrier
quota
voluntary export restraint
QUESTION 34. The ________ dimension of corporate social responsibility (CSR) consists of the expectations held by the firm's external stakeholders.
ideological
societal
operational
environmental
QUESTION 35. European consumers have faced a number of food-related incidents over the years, including an outbreak of hoof-and-mouth disease and concerns over mad cow disease. As a result, many are skeptical about GMOs (genetically-modified organisms) and the benefits of eating food products that incorporate genetically-engineered ingredients. As one French citizen noted, "We have a very risk-averse society that has been completely traumatized by food scares." Thinking about this situation in terms of Hofstede's cultural values framework, one might reasonably interpret this remark to indicate that France ranks relatively high in:
power distance
short-term orientation
masculinity
uncertainty avoidance
QUESTION 36. In developing countries, globalization's opponents accuse companies of:
undermining local cultures.
promoting unhealthy diets and unsafe food technologies.
pursuing unsustainable consumption.
all of the above
QUESTION 37. Starbucks built on its loyalty card and rewards program in the United States with a smartphone app that enables customers to pay for purchases electronically. This is an example of:
Market Penetration
Market Development
Market Diversification
Product Development
QUESTION 38. Foster's Brewing Group's U.S. advertising proudly trumpets the brand's national origin; print ads feature the tag line "Fosters. Australian for beer" while TV and radio spots were keyed to the theme "How to speak Australian." This is an example of:
Global Consumer Culture Positioning
Foreign Consumer Culture Positioning
Local Consumer Culture Positioning
Alien Species Culture Positioning
QUESTION 39. When estimating potential market size (demand) for a product in a new country, one method for beginning the process is to start with a very rough base number as an estimate and systematically fine-tune that estimate by applying a string of percentages to come up with a more meaningful estimate for total market potential. This method is called a
Trade audit
Cross-sectional regression analysis
Analogy method
Chain ratio method
QUESTION 40. Which of the following criteria should marketers use when assessing opportunity in global target markets?
Current size of the segment
Anticipated growth potential
Compatibility with company's overall objectives.
All of the above
QUESTION 41. If I design a questionnaire that asks about a consumer's consumption of "soft drinks" and in one country the respondent is thinking about their consumption of carbonated beverages and in another country the respondent is thinking of any non-alcoholic beverage, this would be an example of a ____________ inequivalence.
Conceptual
Temporal
Scalar
Definitional
QUESTION 42. According to lecture, what is the most critical step in the international marketing research process?
defining the problem
choosing a unit of analysis
designing the research
analyzing the data
QUESTION 43. A firm that uses a third party located in the domestic home country, such as an export management company or a domestic distributor, to export its products would be considered a/n:
indirect exporter
direct exporter
piggybacking exporter
cooperative exporter
QUESTION 44. Which of the following is NOT an advantage of licensing?
may help create a competitor
relatively low capital risk
relatively low political risk
can help circumvent trade barriers
QUESTION 45. In which of the following approaches to international marketing does a firm grant a foreign-based company the right to use its intellectual property in return for the payment of royalties, fees, or some other form of payment?
exporting
licensing
joint ventures
locating manufacturing in foreign nations
QUESTION 46. Companies that ignore cultural needs often:
lose permission to export.
lose permission to import.
have more lawsuits.
lose a competitive edge.
QUESTION 47. Which of the following criteria should marketers use when assessing opportunity in global target markets?
current size of the segment
anticipated growth potential
compatibility with company's overall objectives.
all of the above
QUESTION 48. Secondary data are often used in foreign market opportunity analysis to:
set prices for a company's specific product and brand
formulate product, price, promotion, and distribution plans for the company's product
compile the budget for the various elements of the marketing mix
compare market trends, size, and growth for product categories
QUESTION 49. Research that is conducted to fill a specific information need is known as:
repatriation data research
primary research
post introductory phase research
pinnacle positioning research
QUESTION 50. When segments are classified geographically on a single dimension such as per-capita GNP or on a set of multiple socioeconomic, political, and cultural criteria available from secondary data sources this is known as:
aggregate segmentation
disaggregate international consumer segmentation
two-stage international segmentation
none of the above.