In what way is strategic planning often distinguished from operational planning?
a. by the organizational vs. functional focus
b. by the number of executives involved in the process
c. by the complexity of hte planning forms
d. by the use of outside consultants
e. none of the above
2. A firm that is living on its past laurels will probably have a culture that is
a. politicized and differentiated
b. change-resistant
c. greed-driven
d. insular and inwardly focused
e. all of the above