1. In what phase of the product life cycle does strong competition usually begin to appear?
a- Maturity
b- Growth
c- Decline
d- Introductory
2. The UCC warranty of merchantability:
a. does not cover sales of food in restaurants.
b. can be disclaimed by using the term "as is."
c. is made in every sale of goods.
d. none of the above
3. external environment actions include
a) coaching
b) advocating
c) modeling principals
d) structurer for results