Electronic systems and patient Impact
Patients have increasing expectations for efficiency and quality of care, in light of other rapid technological changes in society. They expect quick turnaround times and improved coordination of care.
Some healthcare organizations have even begun allowing patients to schedule appointments via online patient portals.
In what other ways can a healthcare organization and HIM department streamline the patient experience with the help of technology?
Are the ideas suggested in the discussion realistically possible?
Share if you have already seen them in your own healthcare experience.
What value do they add to the patient healthcare experience?